Hitachi is constantly striving to design and manufacture products to the highest standards of quality, safety and reliability. All Hitachi consumer electronics products are designed to comply with European safety standards and are manufactured in strict quality conditions.

Quality has always been at the heart of our business. On rare occasions, Hitachi has, as a precautionary measure, recalled products where it has felt that its reputation for quality may be compromised. Affected products are listed here.”
Recall Product

Recalled Products

Product Safety Notice
HITACHI PDV302 PORTABLE DVD PLAYER

Hitachi Europe Ltd has identified that a limited number of the battery packs used on the the Hitachi Portable DVD Player - model PDV302 have exhibited signs of overheating whilst on charge. Tests have identified that this occurrence is due to a faulty component inside the battery. This component failure is limited to an early batch of batteries.

IF BOTH THE MODEL NUMBER AND SERIAL NUMBER ON YOUR MACHINE MATCH THE FOLLOWING, PLEASE DO NOT CONTINUE TO USE YOUR PORTABLE DVD PLAYER AND CONTACT US AS SOON AS POSSIBLE.

MODEL NUMBER - PDV302

SERIAL NUMBERS - BETWEEN C404000001 AND C407007420

We have instigated a corrective action plan to ensure that the product will continue to give you reliable service and peace of mind. Please contact us to arrange the exchange of your battery pack.

Our contact details are below. Please provide your Customer Ref: ?ID? Model Number and Serial Number of the Portable DVD Player - PDV302 when contacting us.

Free phone: 0800 923 0091
E-mail - dmg.service@hitachi-eu.com

We apologise for any inconvenience caused and thank you for your time and co-operation.

No other Hitachi products are affected by this notice.