ISE 5 Year Warranty Promotion - Terms & Conditions

ISE Free 5 Year Warranty Promotion - Terms & Conditions  Download PDF Form

1. This extended 5-year projector warranty promotion is run by Hitachi Europe Ltd. By taking part in the promotion participants agree to comply with the registration procedure and agree to be bound by these terms and conditions (which may be varied or amended at any time without notice).
2. This warranty does not cover lamps.
3. The extended warranty option is only available to those who have purchased an eligible Hitachi projector from Hitachi's authorised projector dealers between 11th January 2016 and 31st March 2016. The following Hitachi projector models are eligible for the promotion: CP-EX301N, CP-X3041WNEF, CP-DH300ES, CP-EW301NEF, CP-WX3041WNEF, CP-WX3541WNEF, CP-EX401, CP-X4041WN, CP-WX4041WN, CP-WX4022WN, CP-X5022WN, CP-CW250WN, CP-CW300WN, CP-CX300WN, CP-CX250, CP-AX2504, CP-AW2503, CP-AX3003, CP-AX3503, CP-AW3003, CP-TW2505, CP-TW3005, CP-X5550GF, CP-X5555GF, CP-WX5505GF, CP-WX5500GF, CP-WU5505GF, CP-WU5500GF, CP-X8150, CP-X8160, CP-X8170, CP-WX8240, CP-WX8255, CP-WX8265, CP-WU8440, CP-WU8451, CP-WU8461, CPX8800, CP-WX8650W, CP-WX8750, CPXWU8600, CP-WU8700, CP-X9110, CP-WX9210, CP-WU9410/9411, CP-HD9320/9321 or CP-WU13K.
4. A projector covered by the 5-year warranty will be swapped for either a new or reconditioned unit of a similar age upon customer registration in the event the projector fails.
5. The registration form must be completed in full to qualify for this promotion. A photocopy or duplicate of the original receipt must be supplied (original receipts cannot be returned).
6. Incomplete registration forms will be returned.
7. Completed registration forms should be sent to: Hitachi ISE Extended Projector Warranty, Digital Media Group, Hitachi Europe Ltd, Whitebrook Park, Lower Cookham Road, Maidenhead, Berkshire, SL6 8YA, alternatively completed application forms can be emailed to
8. The deadline for submitting registrations for this promotion is 8th April 2016.
9. Please allow 7 working days for email confirmation to advise receipt of completed application.
10. For policy enquiries, please email
11. The warranty policy will be issued in the name of the purchaser and is non-transferable.
12. Accessories and additional products purchased with the eligible promotional product are not covered by this warranty.
13. Hitachi cannot accept any responsibility for any applications that are incomplete, lost, delayed or mislaid.
14. No cash alternative can be offered.
15. Offer available to Europe and Middle East. 
16 . Offer limited to products available from stock.
17. Hitachi reserves the right to alter, amend or suspend the promotion in whole or in part at any time without notice.
18. In the event of any dispute regarding the promotion the decision of Hitachi shall be final.
19. These terms and conditions are subject to English law and participants agree to be bound by the exclusive jurisdiction of the English courts.

20. If you have any questions about this promotion or the terms and conditions, please contact us through

Data Protection Notice

21. The personal data you provide will be used to conduct the promotion and will be processed in accordance with our Privacy Statement.

Privacy Statement

We are committed to the privacy and confidentiality of information you provide to us. This Privacy Statement describes our current policies and practices regarding Personal Data collected by us from you through the website. The term “Personal Data” refers to personally identifiable information about you, such as your name, date of birth, e-mail address or mailing address.

Collection of Personal Data

You may choose to use our services or receive additional information from us. When you do so, we request personal information about you such as your name, postal address, e-mail address and telephone number. We may also ask for demographic information to enable us to provide a personalised service to you. The information you provide is stored in our databases.

Use of Personal Data

We will use your Personal Data to fulfil your requests. Where we send you information for any purpose, it may be sent by e-mail or post. When we ask you for Personal Data it may include the following purposes:

  • We may contact you occasionally to inform you of new services we will be providing;
  • We may send you regular updates on our products or services that we think will be of interest to you;
  • We may send you requested information on our services;
  • We may use your Personal Data for marketing purposes and market research; and
  • We may use your Personal Data internally to administer this website and help us improve our services.

If you do not wish to receive e-mails from us and want to be removed from our electronic mailing list, please [e-mail us at the address given below with “Email Unsubscribe” in the subject heading].

If you also wish to be removed from our post marketing database, please let us know by e-mailing us at with “Mail Unsubscribe” in the subject heading or writing to us at DMG Marketing, Hitachi Europe Ltd, Whitebrook Park, Lower Cookham Road, Maidenhead, Berkshire, SL6 8YA, United Kingdom.

Anonymous Data Collected through this Website

In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website.


To collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed.

Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.

Disclosure of your Personal Data

We do not share, sell or distribute your Personal Data with unrelated third parties, except as otherwise provided for in this Privacy Statement and under these limited circumstances:

  • In order to provide you with the information or services which you have requested, Personal Data may occasionally be transferred or shared with other companies within our group of companies, third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to support our information technology or to handle mailings on our behalf.
  • We will keep your contact details on our database and may, from time to time, e-mail or post you information to make you aware of our other similar products and services which may be of interest to you. If you do not wish to receive e-mails or post from us for these purposes, please let us know by following the “unsubscribe” procedure set out above.
  • Where you have consented, we may also share your Personal Data with other companies within our group of companies or disclose your Personal Data to other businesses who may contact you about their products or services that may interest you.
  • We may share, transfer or disclose the information in our databases and server logs to comply with a legal obligation.

Links to other websites

This website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. You should review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.

Transfer of data abroad

Our website is hosted on a server in the United Kingdom. If you are visiting this website from another country, the various communications will necessarily result in the transfer of information across international boundaries.

By visiting this website and communicating electronically with us, you consent to the processing and transfer of your data as set out in this Privacy Statement.

Governing Law

This Privacy Statement forms part of our website Terms of Use and, as such, is governed by English law.